Services
'The Biltmore had grown from a small family operation to over 1,800 employees. We began asking ourselves 'how do we keep the 'smallness', and how do we assure that someone notices if our people are having a bad day?' The EAP, still in place, was excellent, but people weren’t calling. That’s when we brought in Marketplace Chaplains.'

Ann Ashley
Executive VP of Human Resources
The Biltmore Corporation
Asheville, NC
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Support Activities

When appropriate, chaplains will draft suggested letters of “Concern,” “Sympathy,” “Appreciation” and “Congratulation” to employees and immediate family members for the signature of the company President, CEO or other designated executive leader.
Corporate Chaplains will write articles of interest for company publications, as requested by management.
At company request, Marketplace Chaplains will advise leadership on matters of religion, morals, ethics and morale as they impact individuals in the work force and the company as a whole.
Chaplains will speak at in-house or outside events, as requested by management.
Chaplains will provide, as appropriate, self improvement materials (books, pamphlets, tracts) to help employees and immediate family members deal with specific issues/problems and provide principles for successful and happy living, at no additional expense to the company or individual employees.
At company request, chaplains will serve on the Death and Serious Injury Notification team to families of employees killed or injured in job-related accidents or who die of natural causes while on the job.
When requested, chaplains will represent the company to their clients or suppliers as the Company Chaplain.
Chaplains will participate in new employee orientations to explain the Employee Care Program and the role of the Chaplain Care Team.
Chaplains will respond positively and aggressively to other duties and services requested by the executive leadership of the company.