The Business Impact of Workplace Chaplain Care

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Create a New Employee Experience

Employees don’t leave life at the door when they come to work. Family strain, financial pressure, stress, illness, grief, and workplace conflict all influence performance, focus, and morale. When life becomes overwhelming, even a single crisis can disrupt an entire team.

Our purpose is to bridge the gap between life’s challenges and workplace support.

Our chaplains, who visit over 6,000+ worksites weekly, are finding more and more employees who desire real relationships built on trust and confidence to support them through personal and professional struggles.

Remember: When your people win, you win! Why not explore how we help hundreds of thousands of employees win in life every day? It could mean the difference between a win, a draw, or a loss for your company next year—and we promise our workplace chaplain care ROI is worth it.

How Chaplain Care Works in Real Workplaces

Why Businesses Trust Marketplace Chaplains 

In any partnership, trust is earned through consistency, integrity, and follow-through. For more than 40 years, Marketplace Chaplains has built trusted relationships with organizations across America by delivering care that works. Our workplace chaplain care outcomes can be seen in every part of your organization—the people, the culture, the confidence in your leadership team.

Our four-decade legacy of consistent presence and structured support gives leaders confidence that chaplain care is not only relational but also measurable. Organizations experience meaningful returns in stability, retention, and overall workplace health.

When trust is built over time, impact follows.

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Your People's Wins Are Your Wins 

Every organization faces hidden costs that don’t show up on a balance sheet—employee stress, personal crises, workplace conflict, and unresolved challenges that follow people into work each day. These burdens impact focus, productivity, engagement, retention, and even safety. As a business leader, you want to support your people, but you can’t hold every issue your team carries.

Chaplain care provides a practical, high-impact solution.

We offer a trusted, confidential space where employees can process challenges before they affect performance. The result is stronger engagement, improved productivity, reduced absenteeism, and a healthier workplace culture.
It’s care that supports your people—and strengthens your leadership in the workplace.

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Improving Employee Welfare, Together

From CEOs to multi-location operations managers, leaders across the country trust Marketplace Chaplains to strengthen workplace culture and support their people through life’s challenges. Through consistent presence and confidential, personalized care, organizations experience increased morale, improved retention, and greater leadership confidence. See the results for yourself with our workplace chaplain case studies and testimonials. 

"About 12:30 a.m., I received a call from Rick, the GM at ‘ABC Company.’ He stated that he had an employee who was very depressed and thought she was possibly suicidal. Since they found her crying in the bathroom, they first called the medical hotline they received from their insurance company/EAP, and the only help they received was to set an appointment a couple of weeks from now with a counselor. Rick felt she needed help right now. When he called me, we were able to respond immediately.”

"I have grown close to the Chaplain that visits me at work. My sister and her daughter are having a hard time and when I asked if my Chaplain would be able to help them, she offered to visit with them on the phone at their convenience. We are so very thankful for her listening ear and offer to follow-up in finding them help."

Chaplain Care vs EAP: Is an EAP Enough?

We often recommend having chaplain care alongside an EAP. While EAPs are valuable programs, they are often reactive solutions that provide scheduled support. Chaplain care is there throughout the day-to-day. Our on-site visits mean we’ll have contact with employees, even when there’s no immediate crisis—building a trusted relationship that employees can rely on when life takes a sudden turn. Plus, our chaplains can react immediately, rather than having employees wait weeks for an appointment. For example, this is an actual update from a Chaplain Team Leader:

“About 12:30 a.m., I received a call from Rick, the GM at ‘ABC Company.’ He stated that he had an employee who was very depressed and thought she was possibly suicidal. Since they found her crying in the bathroom, they first called the medical hotline they received from their insurance company/EAP, and the only help they received was to set an appointment a couple of weeks from now with a counselor. Rick felt she needed help right now. When he called me, we were able to respond immediately.”

Workplace Chaplain Care Outcomes & Benefits

Your employees might be carrying burdens and stressors onto the floor without telling anyone about them. Our chaplains are trained and equipped to ease their burdens and help them through the following situations:

  • Improves Attitudes, Teamwork, Morale
  • Enhances Well-Being of Employees
  • Increases Loyalty; People Feel “Valued”
  • Increases Commitment to Goals and Objectives
  • Reduces Employee Conflicts
  • Reduces Stress
  • Improves Workplace Safety
  • Undergirds Corporate Culture
  • Decreases Absenteeism
  • Increases Productivity
  • Reduces Turnover
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Workplace Chaplain Care ROI & Financial Impact

A struggling, disengaged employee can have a real impact on your business. Discover how proactive care enhances financial results and allows for investment in your staff.

Absenteeism
costs your company $780 per employee per year. 16% of absences are due to personal problems, equaling a 66% care gap in your bottom line. When resources and caring Workplace Chaplain Care’s Chaplain Team helps resolve only 10% of these problems, you would save $50.80 per associate annually.
Turnover
costs your bottom line 25% per full-time associate’s salary. A productive $35,000 per year employee replacing your company costs you $8,750. Department of Labor statistics show 70% of the people that leave companies cite personal issues as the “real” cause. Chaplain care helps resolve relational, family, and transition stressors. When an ACI Company Cares™ Chaplain Team prevents one manager from leaving, the savings would fit around any program cost.
Fraud
costs your company an average of $4,500 per associate annually. Inventory, time, tools, raw materials, office supplies, long-distance usage, etc. Behind the personal financial distress one of theft is the existence of an “unscheduled need.” Chaplains provide that outlet which allows people to share their problems before they turn into moral and economic crises. Chaplain Team members fit this issue, fraud, your savings would be $54 per employee annually.

Will Employees Actually Use Workplace Chaplain Care? 

Yes, and many leaders are encouraged by how quickly engagement grows. When support is provided by a neutral, trusted presence outside the chain of command, utilization increases naturally. Through consistent on-site visits and 24/7 accessibility, our chaplains begin building relationships from day one, creating a trusting environment where employees feel safe to seek help.

As engagement grows, so does impact. Leaders receive high-level insights into participation trends and measurable outcomes—without compromising confidentiality. Over time, organizations experience stronger morale, earlier intervention during challenges, and improved overall workplace stability.

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We Want to Hear Your Needs. No Obligation, Just Insight & Clarity. 

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