Marketplace Chaplains’ Net Promoter Score = 97

March 27, 2024  |   tagGeneral

After surveying our 1,517 client companies, our Net Promoter Score is 97. Meaning the majority of company leaders responding to our brief questionnaire are very willing to tell others about the service they receive from our chaplains. We are extremely proud of our chaplains and field leadership as they continue to deliver exceptional employee care to over 400,000 employees and their 1.1 million family members across North America. Some of the comments received by company leaders were:

“Your team is incredible. I couldn’t be happier with this partnership and its impact on our employees.”

“The care provided is fantastic!”

“They are very responsive whenever we have any issues and very compassionate with our team members.”

“I just appreciate the care and help that our Executive Director of Operations brings to our company. He is willing to strategize with the nuances of our different populations that are located all over the United States. His dedication to providing care to our employees has been a gift from God.”

“Marketplace has been here for us in good times and bad, everything from celebrating births to helping an employee grieving the loss of her pet to most recently helping our employees cope with the death of a long tenured employee.”

“Your posture of continuous learning and improvement has made all the difference in our partnership. Thank you!”