Super Bowl Champions, Workplace Warriors Use Chaplains to Face the Hard Hits of Life

While the confetti and the streamers continued to fall at the noisy NRG Super Bowl LI stadium in Houston, the New England Patriots celebrated their championship win for the ages. Among the players and coaches commemorating the most improbable victory were New England team chaplain Don Davis and special teams veteran Mathew Slater.

That’s because the Patriots, newly crowned Super Bowl Champions, are one of the many professional football teams who use chaplains in their athlete workplaces, just as many Houston-area companies, some just miles from the Super Bowl site, use Marketplace Chaplains for their employees and family members.

“Three years from now, most people can’t tell you who the Super Bowl champion was, but we know the real champion is the work we’re doing in those guys’ lives and their families,” said Davis. “We’re here to help all and to care for all and that’s what is most important.”

Less than ten miles from this year’s Super Bowl location, leading insurance provider InsurMark has used Marketplace Chaplains for several years, bringing a needed benefit to the fast-paced industry and the growing business

“Having Chaplains associated with our team at InsurMark has been one of the most successful and fulfilling decision we have made for our associates and their family members,” said CEO Steve Kerns. “Seeing the relationship these dedicated men and women have with our people is one of the truly great things about going to work every day.”

Houston Baptist University was one of the sponsors of the NFL Super Bowl Breakfast the day before the big game, which awarded Slater its annual Bart Starr Award, but President Robert Sloan said Marketplace Chaplains has also made a big difference for his university. “Just to know they’re there on a regular basis and are available whenever needed, they’re a great representative of HBU,” Sloan said.

Slater, who spoke in person at the Super Bowl Breakfast before leaving for a Patriots team meeting, said having a chaplain has been very helpful both for his Super Bowl winning team and the workplace as a whole. “We all have problems and we all need someone to talk with about our problems,” Slater said. “As athletes and workers, we all have a platform in our lives, but without my faith and my help, I wouldn’t have a faithful platform to stand on.”

According to a Wikipedia research articleAmerican professional sports teams are among the most comprehensive and proactive in having chaplains. A 1982 international conference in Hong Kong expanded sports chaplaincy to various sports leagues in countries around the world.

Marketplace Chaplains CEO and Executive President Doug Fagerstrom said the use for workplace chaplains for both Super Bowl Champions and workplaces around the country has proven to be an effective workplace tool in an executive’s toolbox. “Every employee of every company, regardless of size or industry, needs someone to talk to about their hurts, pain, decisions, fears and failures,” he said.  “Our Marketplace Chaplains are available 24/7 to listen, encourage and offer hope with confidential non-judgmental care.”

Marketplace Chaplains currently serves in 770 companies in 3,000 different locations with more than 1,500 trained, caring and confidential chaplains serving 683,000 employees and their family members.

For more information on this unique employee benefit which has been featured in Marketplace Chaplains on CNN, /NBC Nightly News, and in the Washington Post, the New York Times and Bloomberg BusinessWeek, visit http://www.mchapusa.com.

About Marketplace Chaplains:  To arrange an interview with a Marketplace Chaplain, contact Art Stricklin, Vice President Public Relations, at artstricklin@mchapusa.com or call 1-800-775-7657.

2017 Workplace Trend Studies Point to Increased Use of Workplace Chaplains

While U.S and international workplaces are already hard at it in the 2017 business year, several workplace trend surveys for 2017 emphasize the need for Marketplace Chaplains, America’s largest, original and leading workplace chaplaincy organization.

Marketplace Chaplains in 2016 had its largest gain of new companies using the innovative employee care service of chaplains providing care for their employees and family members. Published trends point to 2017 as another big year for companies to take care of the top line—their employees—as well as their financial bottom line.

According to 2017 Workplace Trends by Sabrina Son, “82% of respondents in the Deloitte Human Capital Trends believe that culture is a potential competitive advantage. So building a work environment where employees feel empowered and valued for their opinions is another key to solving the retention puzzle.”1

As employee engagement continues to explode in importance, “employee listening officers”2 are becoming a trend in HR . . . a role that Marketplace Chaplains effectively fills by providing a sympathetic, confidential ear for employees to voice their personal concerns through regular chaplain visits to worksites.

Georgia business owner Ray Bachman, CEO of an Atlanta-area benefits company said that having Marketplace Chaplains in his company has helped his employees overcome a number of changes. “Our company, just like our country, has undergone a number of large changes, but one thing which has helped us is having chaplains here in the workplace helping employees with the hurt and heartaches of life,” said Bachman. “I feel it’s one of the best things we’ve done for our employees in these stressful sales and workplace times.”

In “10 Workplace Trends You’ll See In 2017” in Forbes Magazine, Dan Schawbel lists workplace wellness and well-being as a critical employee benefit for attracting top talent. “Companies realize that workplace stress is the biggest health issue that employees face so they invest in creating a more relaxing and healthier environment for them.”3 An effective way to help employees handle stress is by hiring a chaplain care team.

In Forbes “Top 10 Business Trends That Will Drive Success In 2017,” helping subject matter experts (SMEs) engaged in sales to “understand the sales process to better appreciate how customers make decisions and how to ‘sell’ with integrity” is a key component.4

Utilizing Marketplace Chaplains was “like holding an ethical mirror to the company and its leaders” according to one Texas company with a history of using Marketplace Chaplains. They saw it as a chance to restate their company values in an ever-changing environment

Marketplace Chaplains CEO and Executive President Doug Fagerstrom states, “Culture and business practices are changing all the time, but the personal inner needs of people have not changed throughout the years or any trends. Our chaplains have a timeless opportunity to listen and care for employees who are hurting, struggling with life and trying to navigate today’s problems.”

For more information on this unique employee benefit which has been featured in Marketplace Chaplains on CNN, NBC Nightly News, and in the Washington Post, the New York Times and Bloomberg BusinessWeek, visit http://www.mchapusa.com.

About Marketplace Chaplains:  To arrange an interview with a Marketplace Chaplain, contact Art Stricklin, Vice President Public Relations, at artstricklin@mchapusa.com or call 1-800-775-7657.

1https://www.tinypulse.com/blog/2017-workplace-trends 

2https://dupress.deloitte.com/dup-us-en/focus/human-capital-trends/2016/human-capital-trends-introduction.html

3http://www.forbes.com/sites/danschawbel/2016/11/01/workplace-trends-2017/2/#1892513f33bb

4http://www.forbes.com/sites/ianaltman/2016/12/06/top-10-business-trends-that-will-drive-success-in-2017/2/#1325e1ff4c03

Marketplace Chaplains Serve Top Places to Work Winners Again

For the second year in a row, several Marketplace Chaplains-served companies scored high marks in the prestigious Dallas Morning News’ “Best Places to Work” and Fortune Magazine’s “100 Best Companies to Work For” surveys. Marketplace Chaplains is America’s original, largest and leading workplace chaplaincy organization offering a personalized and proactive Employee Care Service with over 50% usage rates by employees.

The annual satisfaction surveys ask employees and company executives what makes their companies employee friendly. For the second year in a row, both Pioneer Natural Resources, based in Irving, Texas, and Publishing Concepts LP, based in Dallas, were labeled the best places to work for Large Companies and Midsize Companies, respectively.

Pioneer has made the prestigious Dallas Morning News list every year and the top three each year since beginning Marketplace Chaplains services in 2012. The chaplains not only serve in the company headquarters but also throughout the field offices in the ever-changing oil and gas industry. “Pioneer encourages individual input, values our families, maintains a high moral presence and trusts its employees to do their very best,” said one Pioneer employee.

Publishing Concepts CEO Drew Clancy, a third generational leader of the family-owned company, signed up with Marketplace Chaplains in May 2016 and has seen benefits since. “We at PCI are big fans of Marketplace Chaplains. Our business strategy at PCI is based on Happy Associates = Happy Clients. The Marketplace Chaplains service provides a great resource for our associates to be able to work in a confidential manner with one of our chaplains when challenges arise in their lives.”

The Fortune survey, “100 Best Companies to Work For,” summarized Texas company rankings in “The 10 Best Workplaces in Texas.” David Weekley Homes is ranked No. 3 in Texas and 17th nationally. Hilcorp ranks No. 5 in Texas and 22nd nationally. Both companies have been with Marketplace Chaplains for more than a decade. “Having a company chaplain as part of our operation sets an ethical tone for our entire organization,” said one David Weekley employee.

Like Pioneer, Hilcorp is deeply involved in the oil and gas industry and has field offices spread throughout the country. When Hilcorp expanded to Alaska, Marketplace Chaplains journeyed to the remote location to seek out the needs of employees and family members. Hilcorp CEO Jeff Hildebrand said he works hard to provide a family atmosphere at the company, sponsoring employee contests and trips and considers Marketplace Chaplains a key part of his employee benefits.

“Chaplains are more than value-added to a company’s offering of employee services,” says Marketplace Executive President and CEO Doug Fagerstrom. “Every day a chaplain meets company employees, there is a corporate sense of well-being, individual support and a deeper level of personal care that cannot be provided in any other way.”

For more information on this unique employee benefit which has been featured in Marketplace Chaplains on CNN, NBC Nightly News, and in the Washington Post, the New York Times and Bloomberg BusinessWeek, visit http://www.mchapusa.com.

About Marketplace Chaplains: To arrange an interview with a Marketplace Chaplain, contact Art Stricklin, Vice President Public Relations, at artstricklin@mchapusa.com or call 1-800-775-7657.

Marketplace Chaplains Assist during Hurricane Matthew and the Storms of Everyday Life

Marketplace Chaplains, America’s original, largest and leading workplace chaplaincy organization, has helped innovative business leaders and their employees for more than three decades navigate the storms of life. Recently, those chaplains helped people with the devastation caused by Hurricane Matthew as it came ashore on the East Coast, hampering Marketplace-served companies and employees.

While the largest forecasted hurricane in a decade did extensive damage to the East Coast, Marketplace Chaplains helped companies impacted by the storm. At North Carolina’s The Generation Companies, an employee lost everything when the powerful hurricane flooded her home. CEO Mark Daley called the help Marketplace Chaplains provided a key piece in what they do for his thriving companies in the Tar Heel state.

“Our chaplain connected with her; we got her connected to the company benevolence fund for clothing and essentials,” said Marketplace chaplain Luke Witte who helps oversees the chaplain service at The Generation Companies. “Actually, this is a typical response, but one that was tremendously appreciated. That is what we do all the time to help others.”

In Florida, the storm slammed into several Marketplace-served restaurants which operate under the name of Squid Lips, causing damage to their docks, their signs and the pond at the facilities. Chaplain’s also comforted employees who were concerned and felt ill-prepared for the storm. They were able to help them deal with the stress and offer prayer support.

“Caring and hope in an uncertain time, that’s what Marketplace Chaplains offers our employees at all times,” said CEO Buz Underill, owner of the group of seafood restaurants in Florida.

“Chaplains are there to deal with stress and help in any way possible,” added Florida chaplain Roland Barlowe.

Marketplace Chaplains offers numerous employee care services and are available for employees in the stormy times of life which is why over 110 new companies this year have added this unique workplace offering for their employees and family members.

“When a storm comes to create havoc, Marketplace Chaplains come to create hope and help,” say Marketplace Executive President and CEO Doug Fagerstrom. “Our chaplains show up as first responders, because they care.”

For more information on this unique employee benefit which has been featured in Marketplace Chaplains on CNN, NBC Nightly News, and in the Washington Post, the New York Times and Bloomberg BusinessWeek, visit http://www.mchapusa.com.

To arrange an interview with a Marketplace Chaplain, contact Art Stricklin, Vice President Public Relations, at artstricklin@mchapusa.com or call 1-800-775-7657.

Marketplace Chaplains Delivers Vital Assistance to Truckers on the Road

While the U.S. trucking industry is a $681 billion dollar industry, according to Bob Costello, president of the American Trucking Association, with 70 percent of all freight in America being moved by trucks, Marketplace Chaplains, America’s largest and original workplace chaplaincy organization, is tending to something of more value than the precious truck cargo—the hurts, hopes and struggles of truck drivers and their families.

Marketplace Chaplains works with several trucking and distribution companies in North America and have hundreds of chaplains ready to assist drivers with any life crises in which they find themselves.

“Our Marketplace Chaplains have been able to take us that extra mile with employees that truly makes their situation and our ability to serve them one that goes from average to where KeHE is truly this unique company,” said Rusty Bland, Vice President, Talent and Total Rewards at KeHE Distributors, based in Naperville, Illinois, and with locations all over the United States. “We have some very strong values and Marketplace Chaplains has been one of those ways that we’ve been able to live out our values as we engage with employees.”

Other trucking and distribution companies which use the unique strategic initiative of Marketplace Chaplains are Texas-based McLane Company, who has partnered with Marketplace Chaplains for a quarter century; Danny Herman Trucking, based in Tennessee; Dot Foods, just outside Chicago; and Spring Creek Carriers of eastern Canada.

Each company has a wide variety of truck drivers and other employees located in various locations, often hundreds of miles from their homes and families. While a problem or crisis can happen at any time, Marketplace Chaplains nationwide network of ready and available chaplains can address issues wherever they occur.

Recently, a Canadian truck driver was on a route outside Atlanta, Georgia, when his company learned the driver’s wife had suddenly passed away. They located the driver and dispatched a Marketplace Chaplain in Georgia to console him, drive him to the airport, and send him home to be with family in Canada. Canadian Marketplace Chaplains were waiting at the airport to help him and his family in their time of need and grief.

“Marketplace Chaplains have become a vital part of the Mt. Sterling Dot Foods family over the last 18 months. We highly value the great support the team provides to the staff and management of Dot Foods,” said Lori Cherry, Corporate Benefits Manager for Dot Foods.

Company employees can use the innovative MyChap smartphone application which allows them to interface with a chaplain via phone, text, email or to send a personalized request from any location—especially useful for truck drivers who spend the majority of their time on the road. There are also downloadable life issue resources the on-the-road employees can listen to for remote help.

The app allows employees, whether at a depot or company headquarters, to schedule a face-to-face meeting with their chaplain or to give updates on family members in the hospital, jail or going through other difficult situations.

“These hard-working men and women have been offered help and hope by Marketplace Chaplains throughout North America. Chaplains are always available to provide care and compassion to road-warriors wherever and whenever a personal crisis may arise,” said Marketplace Chaplains Executive President and CEO, Doug Fagerstrom. “On the road can be a lonely place to earn a living.  We are grateful for every truck driver who has a chaplain to call in time of need.”

For more information on this unique employee benefit which has been featured in Marketplace Chaplains on CNN, NBC Nightly News, and in the Washington Post, the New York Times and Bloomberg BusinessWeek, visit http://www.mchapusa.com.

About Marketplace Chaplains

To arrange an interview with a Marketplace Chaplain contact Art Stricklin, Vice President Public Relations, at artstricklin@mchapusa.com or call 1-800-775-7657.

Marketplace Chaplains Addressing Millennial Surge in Workplace with Innovative Ways

With millennials continuing their demographic surge in the American workplace, Marketplace Chaplains, America’s largest and original workplace chaplaincy organization, is introducing new programs and familiar work/life balance methods to meet the needs of the younger working generation.

A recent PriceWaterhouse survey titled, “Millennials at work: Reshaping the workplace,” states today’s younger workers are looking for work/life balance over increasing pay, something many companies are addressing by adding Marketplace Chaplains to their roster of employee services.

“This generation are committed to their personal learning and development and this remains their first choice benefit from employers. In second place they want flexible working hours. Cash bonuses come in at a surprising third place,”1 the report released early this year states as one of its key findings.

That’s exactly one of the reasons millennial-dominated VHA Corporation in California chose to partner with Marketplace Chaplains more than five years ago. Visionary CEO Vincent Huang and his brother Jimmy Huang were looking for ways to help their employees, mainly in the age range of 22 to 35. “Our Marketplace Chaplains have demonstrated high value for our team members. The service they provide is such a blessing to us,” Jimmy Huang said.

The reseller of wireless communications says, “Having the voluntary, confidential, on-site chaplain program has been a big help to our employees. Our company was voted ‘The best place to work for,’ by L.A. Business Journal for four years straight and our Chaplain care team plays a major part of it,” Huang added.

Taylor Bledsoe, 32, poised to oversee family metal bleacher business, Sturdisteel, in the near future values having chaplains who are capable of dealing with a younger workforce. “Millennials communicate in different ways and may have different issues than employees of the past, so you always have to be flexible to address them, which is one thing I think our chaplains do very well.”

One recent adaptation from Marketplace Chaplains is the new mobile app MyChap which allows employers and employees to message their workplace chaplains for any issue or request a visit. “It is a very cool way to call your chaplain whenever you need them,” Bledsoe said. Additional resources pertaining to a myriad of life issues are also available by category for users of the exclusive app.

Larry Neilson of Neilson Marketing, another California millennial company, noted that plugged-in chaplains are a perfect fit for his plugged-in company.

According to the PwC Study, some millennials don’t feel the promises of employers are being met which is why they are looking for new places to work. “Millennials are looking for a good work/life balance and strong diversity policies but feel that their employers have failed to deliver on their expectations. 28% said that the work/life balance was worse than they had expected before joining,”1 the PwC report stated.

“Employees of all ages, will always need help from time-time-to-time to process and deal with life’s ups and downs, whether issues at home, or on the job. Marketplace Chaplains will be there to offer hope and  help with resources they need. Visionary leaders implement this level of care as a cultural, strategic initiative for their diverse, multi-generational staff,” said Marketplace Chaplains Executive President and CEO Doug Fagerstrom.

Marketplace Chaplains currently serves more than 630,000 company employees and their family members in 46 states, 9 provinces, 1,232 cities, 4 international countries and 1 commonwealth.

For more information on this unique employee benefit which has been featured in Marketplace Chaplains on CNN, NBC Nightly News, and in the Washington Post, the New York Times and Bloomberg BusinessWeek, visit http://www.mchapusa.com.

About Marketplace Chaplains 

To arrange an interview with a Marketplace Chaplain contact Art Stricklin, Vice President Public Relations, at artstricklin@mchapusa.com or call 1-800-775-7657

 

Marketplace Chaplains Using 21st Century Technology to Help Solve Needs in Workplace

While many workplace companies in the U.S. and internationally are cutting IT capital spending to levels not seen in many years, Marketplace Chaplains, America’s largest and original workplace chaplaincy organization, is reversing the trend by investing in new technologies to keep up with the growing demands in the workplace.

Over the last year, Marketplace Chaplains headquarters has invested significant resources with the goal of making the chaplain’s job easier, faster and more responsive to the needs of employees in a growing, tech savvy workplace.

Among the items Marketplace Chaplains has invested in, is an innovative chaplain app for smart phones known as “MyChap” which gives employees access to their chaplain 24/7 via a call, text, email or to schedule a meeting. Another resource is Connect Care, a specialized service with dedicated chaplains which utilizes cell phones, texts and emails to reach remote, offsite or home-based employees. A new computer system which will debut this fall, known as the Digital Care Platform (DCP), provides a single place for remote input by chaplains, and metrics and key performance indicators for field leaders to manage over 3,900 locations, and 1,797 chaplains. It also has a robust graphical reporting system for company leaders to ascertain the ROI of their employee care service. Marketplace’s new technologies are not intended to sacrifice the personal touch of chaplains but to enhance it.

The change hasn’t gone unnoticed among Marketplace company CEOs, many who have been investing in technology for years themselves, including online business eLanguages, Inc., of Venice, Florida. “As a completely virtual business (online language translations), we needed to find a way to minister to our teams around the world in a new and unorthodox way. Marketplace Chaplains gave us the solution: Connect Care. They were very flexible from the start and willing to be creative to help us reach our people,” said eLanguages CEO Pamela Peterson.

“I think it’s cool that I can just use the MyChap app on my phone to message a chaplain if I need anything or alert him or her to any issue,” added Brad Baylis, President of City Wide Mechanical in Dallas. “It’s cool technology.”

The increased spending and use of technology by Marketplace Chaplains, under the leadership of new CEO and Executive President Doug Fagerstrom and Chief Technology Officer Gary Ellis, is in contrast to many companies which are cutting their technology to new, lower levels.

In a recent report in Fortune Magazine, International Data analyst Stephen Minton said spending growth in IT is down nationally. “U.S. companies will increase their spending, but not by the rate it has been over the last two years.” Hardware spending in 2016 for all U.S. companies is expected to grow 3% to about $133 billion. Telecommunications and financial services companies—typically among the biggest spenders on IT—are expected to have flat to little growth in spending, said Minton.1

“They do a great job building personal relationships and making themselves available for support not only for the employees, but also their families,” said Brett Moore, CFO of McLane Group, LP, in Temple, Texas.

“Using 21st century technology to help hurting employees and their family members in the workplace is always a great investment for others, but no amount of technology can replace the helping, healing in-person touch of a Marketplace chaplain, “ said Fagerstrom. “It is new technology to meet the common and growing needs of hurt, lost hope, sorrow and disconnection in today’s workplace.”

Marketplace Chaplains currently serves more than 600,000 client company employees and their family members in 46 states, 9 provinces, 1,166 cities and 6 international countries and 1 commonwealth.

For more information on this unique employee benefit which has been featured in Marketplace Chaplains on CNN, NBC Nightly News, and in the Washington Post, the New York Times and Bloomberg BusinessWeek, visit http://www.mchapusa.com.

About Marketplace Chaplains

To arrange an interview with a Marketplace Chaplain, contact Art Stricklin, Vice President Public Relations, at artstricklin@mchapusa.com or call 1-800-775-7657

Marketplace Chaplains find Company Leaders Realizing Employees are their Only Asset

Businesses regularly apply preventative maintenance strategies and programs for their machines, vehicles and other valuable assets. Marketplace Chaplains, America’s largest and original workplace chaplaincy organization, has found a recent trend that business savvy leaders are seeing that satisfied employees are really the company’s only asset which lasts and is worth investing in.

“I can’t say enough for what Marketplace Chaplains has been to our company and to our most important asset—our employees,” said Goran Haag, president and owner of Champion Fiberglass in Houston, Texas. “When we have someone in the hospital, they are the first person there. They are here to care for and to comfort our people.”

While American corporations today are always looking to maximize their most vital assets, one emerging trend shows employees themselves are the most important asset, an issue being addressed as record-setting numbers of companies are utilizing Marketplace Chaplains nationally and internationally.

On average, a disengaged employee costs a company $10,000 in profit annually, according to consulting firm Aon Hewitt, which surveyed more than 7,000 enterprises and was reported by Digitalist Magazine.1 The same article reported that in 2014 a Career Builder survey revealed that 59% of employees were dissatisfied with their jobs.

Dissatisfied employees is a trend being echoed nationwide by company leaders who have turned to Marketplace Chaplains for help. Marketplace Chaplains provides an onsite, confidential, third-party employee care service, helping thousands of employees handle normal, everyday life issues that can derail an employee from being their best at work and away from work.

“In our company we have a wide background of employees with various and diverse family issues and problems,” said EME Chairman Randy Turnbow from California. “Having Marketplace Chaplains in the building walking the factory floors is a great benefit to us.”

“We are grateful for so many visionary CEOs and company leaders who have seen the need to take care of their only asset which will last—their employees and their family members,” said Doug Fagerstrom, Executive President and CEO of Marketplace Chaplains.

Marketplace Chaplains currently serves more than 600,000 client company employees and their family members in 46 states, 9 provinces, 1,107 cities and 6 international countries and 1 commonwealth.

For more information on this unique employee benefit which has been featured in Marketplace Chaplains on CNN, NBC Nightly News, and in the Washington Post, the New York Times and Bloomberg BusinessWeek, visit http://www.mchapusa.com.

About Marketplace Chaplains

To arrange an interview with a Marketplace Chaplain contact Art Stricklin, Vice President Public Relations, at artstricklin@mchapusa.com or call 1-800-775-7657

Business Leaders Find Marketplace Chaplains a Benefit to Attract and Retain Top Talent

Business leaders face a variety of challenges in today’s increasingly competitive corporate environment but some companies have found that acknowledging and caring about the often overlooked items like employees’ personal problems and life stresses can make a big difference in retaining employees.

Marketplace Chaplains is America’s original and largest workplace chaplaincy organization, serving over 3,600 locations weekly in companies as diverse as Fortune 500 to family-owned small businesses in dozens of different industries.

Steve Ganoe is the owner and president of St. John’s Ship Building Company in Florida overseeing a massive, steel-laden facility responsible for huge ships which haul thousands of tons of material up and down the Atlantic seaboard. Ganoe has found that the addition of Marketplace Chaplains in his shipyard can make a big difference in the small problems which can grind his shipyard to a halt.

“Marketplace Chaplains has made significant progress in diffusing employee disputes and reducing stress at the shipyard by lending a friendly and sympathetic ear when you need one,” said Ganoe.

His personal findings mirror those revealed in a survey by the Society of Human Resource Management (SHRM) that job security and employee benefits, two items directly addressed by Marketplace Chaplains, were the top two factors in determining employee loyalty. Surprisingly, employee compensation and pay ranked fifth in their list, a common theme among most employee surveys.

“Having highly loyal employees is not a secret. It is science combined with right solutions and best practices,” said John Epeneter, former VP Product Management for Allegiance, Inc., in an earlier Allegiance.com publication. “Companies today don’t need to feel like they are alone.”1

“During weekly visits, employees are encouraged to use this informal yet confidential time to discuss business or personal matters,” Ganoe added about St. John’s employees utilizing the chaplain care team employee benefit. “Marketplace Chaplains has been invaluable in merging our corporate and employee values.”

Typical is the story of a company receptionist whose problems at home spilled over to negatively impact her daily job. “She is the first point of contact for all visitors and vendors. When I first met her, I noticed how old she seemed. Her face was long and weary. Her movements and demeanor were slow and heavy. It was curious to me that the company would have her positioned in the seat of first impressions,” a Marketplace Chaplain recalled.

“I first met with her and her husband and began to see some spark and hope come back in her life. We briefly talk and share now about the renewed love she is finding for her husband. Sure, there are still some difficult days, but she now looks ten years younger. Her demeanor is bright and energetic. The company has reclaimed the delightful receptionist they hired so many years ago.”

Marketplace Chaplains currently serve more than 600,000 client company employees and their family members in 46 states, 9 provinces, 1,107 cities and 6 international countries and 1 commonwealth.

“A paycheck cannot do what a trained, caring, kind Marketplace chaplain can accomplish with the needs and hurts of employees in the workplace,” said Marketplace Executive President and CEO Doug Fagerstrom.

For more information on this unique employee benefit which has been featured in Marketplace Chaplains on CNN, NBC Nightly News, and in the Washington Post, the New York Times and Bloomberg BusinessWeek, visit http://www.mchapusa.com.

About Marketplace Chaplains

To arrange an interview with a Marketplace Chaplain contact Art Stricklin, Vice President Public Relations, at artstricklin@mchapusa.com or call 1-800-775-7657

Marketplace Chaplains from Diverse Backgrounds Handle Diverse Workplace Problems

Marketplace Chaplains from Diverse Backgrounds Handle Diverse Workplace Problems

With diversity and out-of-the-box thinking among the hottest buzzwords in the corporate workplace, Marketplace Chaplains, America’s largest and original workplace chaplaincy organization, is continually dipping into a diverse pool of potential applicants for its rapidly growing service.

While most people know of chaplains from the military, or perhaps hospitals or even colleges, many of Marketplace Chaplains’ 1,400 trained caregivers come from a wide variety of backgrounds and experience.

Dallas Division Director Charlotte Turner was a police detective prior to coming to Marketplace, and also spent time as a missionary in one of the poorest countries in the world. California chaplain Wes Sullivan was an air traffic controller, a high school principal, and a wedding photographer. Dallas’ Terry Nettleton worked at a fashion department store, while chaplain Rick Cooper was an F-16 fighter test pilot, and national account manager Don Smith served as a textile company executive.  What they all have in common is serving workplace employees and their family members in today’s increasingly hectic and uncertain workplace.

“My empathy for daily struggles in the workplace comes from years of working in the corporate world, but the years in law enforcement, being in people’s lives at times of intense trauma, are what have uniquely prepared me to help people going through their most difficult situations,” said Turner, who observed many of life’s most tragic situations up close before becoming a Marketplace Chaplain.

Sullivan, who spent time in the military where he served as an air traffic controller, later became a high school principal in California, also worked as a wedding photographer and was on the board of directors for the chamber of commerce in his hometown.  He oversaw Marketplace Chaplains in Long Beach, California, where he met the many needs for company employees in today’s corporate workplace.  “Working as an air traffic controller taught me to handle various high priorities often at the same time,” Sullivan said. “I see that in the workplace as well.”

“Sully [Sullivan] comes into the shop and employees are drawn to him because they know his work background and he has been through many things in his career, like they have,” said EME, Inc., Chairman Randy Turnbow. “Hiring Marketplace Chaplains was one of the best things we have done for our company and having Wes as our chaplain has been a real help.”

“While the workplace needs are varied and diverse, the backgrounds of our trained and caring Marketplace Chaplains are just as varied and diverse as well,” said Marketplace Chaplains Executive President and CEO Doug Fagerstrom.

For more information on this unique employee benefit which has been featured with Marketplace Chaplains on CNN, NBC Nightly News, and in the Washington Post, the New York Times and Bloomberg BusinessWeek, visit http://www.mchapusa.com.

About Marketplace Chaplains

To arrange an interview with a Marketplace Chaplain contact Art Stricklin, Vice President Public Relations, at artstricklin@mchapusa.com or call 1-800-775-7657